We provide comprehensive smart water meter technical support to ensure smooth installation, integration, and long-term operation. Our support begins before shipment and continues throughout the product lifecycle.
Our technical support for smart water meters includes:
Product documentation and quick-start guides
Remote training for system setup and data management
Assistance with protocol configuration (NB-IoT, LoRaWAN, etc.)
Online troubleshooting and diagnostics
Spare parts supply and warranty services
With years of industry experience, our team ensures reliable smart water meter technical support tailored to your project needs—whether you’re a utility, system integrator, or distributor.
We maintain high smart water meter quality through strict quality control procedures at every stage of manufacturing. Before shipment, each unit is tested for:
measurement accuracy
pressure resistance
wireless communication performance
Our factory is ISO 9001 certified, and all smart meters comply with ISO 4064 and MID standards. Calibration is performed using certified equipment to guarantee every unit delivers reliable and consistent performance in real-world conditions.
This ensures that our meters meet international requirements and perform accurately over time.
Yes, we offer flexible custom water meter solutions through OEM and ODM services for distributors, utilities, and solution providers. You can customize:
the meter housing and color
your own brand logo
display language and interface
communication module (e.g., NB-IoT, LoRaWAN, RF)
firmware settings and data structure
Our R&D and manufacturing teams work closely with clients to deliver customized water meters that meet specific market needs while ensuring full compliance with international standards such as MID and ISO 4064.
Whether you need branding, technical adjustments, or complete product redesign, we can support your customization goals from development to production.
The smart water meter battery life typically ranges from 8 to 15 years, depending on the communication technology and usage frequency. We use high-quality lithium batteries in all our smart water meters, ensuring long-lasting and stable performance.
Our NB-IoT and LoRaWAN models are specially designed for ultra-low power consumption, which significantly extends smart water meter battery life. All batteries are tested to perform reliably in outdoor and underground environments, making them ideal for long-term, low-maintenance deployments.
With a focus on power efficiency and durability, our smart meters deliver the battery life needed for today’s utility needs.
Yes, all our remote reading water meters support secure wireless data transmission.
We offer models based on NB-IoT, LoRaWAN, and ultrasonic technologies, enabling real-time communication between meters and cloud-based platforms or utility systems.
With remote access to consumption data, utilities and property managers can detect leaks early, reduce labor costs, and simplify billing.
This eliminates the need for manual readings and improves transparency for end users.
Whether used in residential, commercial, or industrial environments, our wireless water meters enhance operational efficiency and support scalable smart water infrastructure.
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LoRaWAN and NB-IoT are two of the most widely used communication technologies for smart water meters. Both are designed for low power, long range data transmission, but they differ significantly in network architecture, deployment model, and long term operation.
LoRaWAN is a private or semi private network technology that operates in unlicensed frequency bands. Utilities or system integrators can deploy their own LoRaWAN gateways and manage the network independently. This makes LoRaWAN attractive for projects where network control, low operating cost, and flexible deployment are priorities.
NB-IoT, by contrast, is a cellular technology operated by mobile network providers. It runs on licensed spectrum and relies on telecom infrastructure. NB-IoT smart water meters connect directly to the operator’s network and communicate with the backend platform through the cellular core network.
From a deployment perspective, LoRaWAN offers faster and more flexible rollout. A limited number of gateways can cover large areas, making it suitable for campuses, industrial zones, rural regions, or utilities that want full ownership of the communication network. However, LoRaWAN requires upfront investment in gateways and network management.
NB-IoT provides strong coverage in urban environments, especially indoors and underground. Since the network is operated by telecom providers, utilities do not need to maintain gateways or manage radio infrastructure. This reduces operational complexity but introduces recurring SIM and connectivity costs.
Power consumption is a key factor in smart water metering. Both LoRaWAN and NB-IoT are designed for long battery life. In practice, LoRaWAN often achieves lower energy consumption for periodic data transmission, while NB-IoT power usage depends heavily on network conditions and operator configuration.
In terms of system functionality, both technologies support AMI level smart water metering, including remote meter reading, prepaid management, alarms, and data analytics. The difference lies mainly in network ownership, scalability, and long term cost structure rather than feature capability.
For water meter manufacturers, the choice between LoRaWAN and NB-IoT affects hardware design, certification, and target markets. LoRaWAN modules may simplify deployment in private networks, while NB-IoT modules are often preferred in markets with strong telecom support and national smart metering programs.
In conclusion, there is no universal best option. LoRaWAN vs NB-IoT for smart water meters should be evaluated based on project scale, geographic conditions, regulatory environment, and total cost of ownership. Understanding these factors helps utilities and manufacturers select the most suitable technology for long term success.
Utilities around the world are gradually replacing traditional mechanical water meters with smart water meters. This shift is driven by operational efficiency, data accuracy, and the growing need for better water resource management.
Mechanical water meters rely on moving parts to measure water flow. While they are simple and low cost, they have several limitations. Over time, mechanical wear leads to reduced accuracy, especially at low flow rates. Manual meter reading also requires significant labor and is prone to human error.
Smart water meters, on the other hand, use electronic measurement and communication technologies to collect and transmit consumption data automatically. This enables utilities to access accurate and timely data without visiting each meter physically.
One of the main reasons utilities are switching to smart water meters is improved billing accuracy. Smart meters maintain stable accuracy over a longer service life and can record detailed consumption data. This reduces disputes with customers and improves revenue assurance.
Another key driver is remote meter reading. With smart water meters, utilities can read meters remotely using AMR or AMI systems. This significantly lowers operational costs and eliminates the need for manual reading, especially in hard to reach or high density areas.
Leak detection and loss reduction also play an important role. Smart water meters can detect abnormal consumption patterns, continuous flow, or potential leaks. Early detection helps utilities reduce non revenue water and improve network efficiency.
Many utilities are also adopting prepaid and smart control features. Smart water meters allow prepaid billing, remote valve control, and flexible tariff management. These features are difficult or impossible to achieve with mechanical water meters.
From a long term perspective, smart water meters support data driven decision making. Consumption data can be analyzed to optimize network planning, demand forecasting, and infrastructure investment. This aligns with smart city and digital utility initiatives being implemented worldwide.
In summary, utilities are switching from mechanical to smart water meters to improve accuracy, reduce costs, enhance service quality, and gain better control over water distribution systems. As regulations and customer expectations evolve, smart water metering is becoming a strategic upgrade rather than an optional technology.
In smart water metering projects, AMR and AMI are two commonly used systems for remote meter reading and data management. Although they are often mentioned together, AMR and AMI serve different purposes and offer different levels of functionality.
AMR, or Automatic Meter Reading, is primarily designed to collect meter data remotely and replace manual meter reading. In an AMR system, water consumption data is transmitted from the meter to a central system at scheduled intervals or when requested. The communication is usually one way, meaning data flows from the meter to the utility. AMR is widely used in projects where the main goal is to reduce labor costs and improve reading efficiency.
AMI, or Advanced Metering Infrastructure, goes beyond basic data collection. An AMI system supports two way communication between the meter and the backend platform. This allows utilities not only to receive consumption data, but also to send commands to the meter, such as remote valve control, prepaid credit management, firmware updates, and parameter configuration. AMI is commonly adopted in smart water metering projects that require higher system intelligence and long term network management.
From a technical perspective, AMR systems are typically simpler and easier to deploy. They often use RF or walk by drive by communication and have lower infrastructure requirements. AMI systems, on the other hand, usually rely on cellular or IoT networks such as NB IoT, LTE Cat 1, or 4G, and require a stable backend platform to manage large scale data and device interactions.
The choice between AMR and AMI depends largely on project objectives. For utilities or municipalities focusing on basic remote reading with limited budget, AMR can be a practical solution. For projects that require prepaid functionality, real time monitoring, leak detection, or remote control, AMI is generally the preferred option.
For water meter manufacturers, AMR and AMI also represent different integration paths. AMR solutions often involve simpler electronic modules, while AMI requires more advanced IoT modules and system compatibility. Selecting the right approach helps manufacturers align product design with market demand and tender requirements.
In summary, the difference between AMR and AMI in smart water metering lies in communication capability, system intelligence, and application scope. Understanding these differences is essential for choosing the right solution for each project.
Prepaid IoT water meter module Turkey solutions are increasingly important for Turkish water meter manufacturers that want to integrate prepaid and IoT functionality into their smart meters without developing electronic systems in house.
Many manufacturers in Turkey already have strong capabilities in mechanical or ultrasonic water meter production, but face challenges when adding prepaid management, remote communication, and smart control functions. Developing electronic hardware, firmware, and IoT connectivity internally often requires significant investment, long development cycles, and certification risks.
In practice, integrating prepaid IoT functionality does not require a complete redesign of the water meter. Most smart water meter projects can be achieved by adding a dedicated electronic module to an existing meter body. This modular approach allows manufacturers to keep their current mechanical design, calibration process, and production tooling unchanged while upgrading the meter to support prepaid operation and remote data transmission.
A typical prepaid IoT module manages consumption data processing, credit balance control, valve operation, and secure communication with a remote platform. Common communication technologies used in Turkey include NB IoT, LTE Cat 1, 4G, and RF, depending on network coverage and project requirements. The module transmits meter data to a backend system where utilities or operators can manage billing, monitor usage, and perform remote control functions.
By using a prepaid IoT water meter module Turkey manufacturers can significantly shorten development time, reduce technical and compliance risks, and bring smart water meter products to market faster. This is especially valuable for companies supplying municipalities, utility projects, or export markets where reliability and delivery schedules are critical.
Instead of building electronic and IoT systems internally, many Turkish water meter manufacturers choose to cooperate with specialized module and solution providers. This cooperation model supports flexible integration, scalable production, and long term technical support, while allowing manufacturers to focus on their core strengths in meter manufacturing and quality control.
In summary, Turkish water meter manufacturers can integrate prepaid IoT modules into their smart meters by adopting a modular smart metering strategy. Using proven electronic modules with compatible communication options is often the most efficient and cost effective path to delivering prepaid and IoT enabled water meters.
A remote reading water meter is a water meter that can automatically transmit consumption data to a central system without the need for manual on site reading. It is widely used by utilities and water authorities to improve billing accuracy, reduce operational costs, and monitor water usage more efficiently.
Unlike traditional mechanical water meters that require field staff to visit each location, a remote reading water meter collects usage data electronically and sends it through a communication network such as NB IoT, LTE Cat 1, 4G, RF, or LoRaWAN. The data is then received by a remote meter reading platform where it can be analyzed and managed in real time or at scheduled intervals.
From a structural perspective, a remote reading water meter typically consists of three main parts. The first is the metering unit, which can be mechanical or ultrasonic, responsible for accurate water flow measurement. The second is an electronic module that records consumption data and manages communication. The third is the backend system that enables remote monitoring, billing, and system management.
For water meter manufacturers and project operators, remote reading does not necessarily require a fully redesigned smart meter. In many cases, existing mechanical water meters can be upgraded by integrating a remote reading module. This approach allows manufacturers to meet project or tender requirements while keeping their original meter design and production process unchanged.
Remote reading water meters are commonly required in large scale utility projects and government tenders, as they help reduce non revenue water, detect abnormal consumption, and support transparent billing. In markets such as Egypt, where water authorities like HCWW are promoting smart metering, remote reading capability is often a core requirement rather than an optional feature.
In summary, a remote reading water meter is a practical step toward smart water management. It bridges the gap between traditional mechanical meters and full smart metering systems, offering utilities and manufacturers a scalable and cost effective solution.

