Remote Metering Drives Sustainability in Copenhagen
Digital water metering transforms efficiency and customer service in Denmark’s capital.
🌍 Project Overview
Copenhagen, a leader in smart city initiatives and green innovation, continues to invest in intelligent infrastructure to support its sustainability targets. As part of its effort to reduce water loss, improve utility efficiency, and deliver better customer experiences, a local water utility has rolled out 8,000 ultrasonic smart water meters across key residential and commercial zones.
This project reflects the city’s commitment to climate resilience and digital transformation in the utility sector.
🛠️ Technical Scope
The meters selected for this initiative are ultrasonic water meters featuring:
High-precision, static measurement technology with no moving parts
Integrated wireless communication (Wireless M-Bus and NB-IoT)
Robust, IP68-rated design, suitable for flooded or humid environments
Long battery life (up to 10 years), ensuring long-term operational reliability
Communication is enabled via Wireless M-Bus and NB-IoT, allowing for remote, daily readings without the need for manual intervention or costly site visits.
💡 Challenges Addressed
Reducing non-revenue water (NRW) and undetected leakages
Improving data accuracy for billing and planning
Enhancing customer transparency through real-time consumption access
Operating under harsh Nordic weather conditions
🌟 Benefits Delivered
✅ Daily remote readings support proactive maintenance and early leak detection
✅ High measurement accuracy improves billing trust and planning data
✅ No mechanical wear and tear, extending meter lifespan
✅ Sustainable utility operations through data-driven decision-making
✅ Improved end-user awareness of personal water consumption habits
“We now have a smarter, more sustainable water supply — one that supports both the environment and our customers.”
— Project Manager, Copenhagen Utility
🔎 Looking Ahead
Encouraged by the results, the utility is now evaluating a full-scale rollout of smart meters city-wide. The success of this deployment has also positioned Copenhagen to connect its water metering system with other smart infrastructure components, including district energy, stormwater control, and smart building management.
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