We provide comprehensive smart water meter technical support to ensure smooth installation, integration, and long-term operation. Our support begins before shipment and continues throughout the product lifecycle.
Our technical support for smart water meters includes:
Product documentation and quick-start guides
Remote training for system setup and data management
Assistance with protocol configuration (NB-IoT, LoRaWAN, etc.)
Online troubleshooting and diagnostics
Spare parts supply and warranty services
With years of industry experience, our team ensures reliable smart water meter technical support tailored to your project needs—whether you’re a utility, system integrator, or distributor.
We maintain high smart water meter quality through strict quality control procedures at every stage of manufacturing. Before shipment, each unit is tested for:
measurement accuracy
pressure resistance
wireless communication performance
Our factory is ISO 9001 certified, and all smart meters comply with ISO 4064 and MID standards. Calibration is performed using certified equipment to guarantee every unit delivers reliable and consistent performance in real-world conditions.
This ensures that our meters meet international requirements and perform accurately over time.
Yes, we offer flexible custom water meter solutions through OEM and ODM services for distributors, utilities, and solution providers. You can customize:
the meter housing and color
your own brand logo
display language and interface
communication module (e.g., NB-IoT, LoRaWAN, RF)
firmware settings and data structure
Our R&D and manufacturing teams work closely with clients to deliver customized water meters that meet specific market needs while ensuring full compliance with international standards such as MID and ISO 4064.
Whether you need branding, technical adjustments, or complete product redesign, we can support your customization goals from development to production.
The smart water meter battery life typically ranges from 8 to 15 years, depending on the communication technology and usage frequency. We use high-quality lithium batteries in all our smart water meters, ensuring long-lasting and stable performance.
Our NB-IoT and LoRaWAN models are specially designed for ultra-low power consumption, which significantly extends smart water meter battery life. All batteries are tested to perform reliably in outdoor and underground environments, making them ideal for long-term, low-maintenance deployments.
With a focus on power efficiency and durability, our smart meters deliver the battery life needed for today’s utility needs.
Yes, all our remote reading water meters support secure wireless data transmission.
We offer models based on NB-IoT, LoRaWAN, and ultrasonic technologies, enabling real-time communication between meters and cloud-based platforms or utility systems.
With remote access to consumption data, utilities and property managers can detect leaks early, reduce labor costs, and simplify billing.
This eliminates the need for manual readings and improves transparency for end users.
Whether used in residential, commercial, or industrial environments, our wireless water meters enhance operational efficiency and support scalable smart water infrastructure.
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R160 water meters are designed for high accuracy across a wide flow range. However, many R160 water meters lose accuracy over time due to design choices that prioritize initial sensitivity. To improve the small flow sensitivity (Q1), manufacturers often use an extremely thin transmission shaft inside the meter mechanism.
This thin shaft reduces friction but wears out faster, especially when water contains impurities or particles. As the shaft wears, the clearance between the shaft and its bearing increases, causing wobbling or misalignment. This leads to uneven rotor rotation and significant measurement errors.
As a result, many R160 water meters can no longer maintain the R160 accuracy class and degrade to below R100 after 1–2 years, failing long-term durability and accuracy standards.
To avoid this issue, choose durable R160 water meters with robust transmission shafts that have passed rigorous European MID certification tests.
If you want to ensure accurate and long-lasting measurement, contact us for certified R160 mechanical water meters.
An NB-IoT water meter is a type of smart water meter that uses Narrowband Internet of Things (NB-IoT) technology to enable remote, real-time water consumption monitoring. It connects directly to existing mobile networks, making it ideal for hard-to-reach areas such as underground pits or rural zones.
These meters offer several key features:
Real-time data transmission to utility platforms via NB-IoT
Automatic meter reading (AMR) to reduce manual labor
Leak detection alerts to minimize non-revenue water
Support for prepaid or postpaid billing systems
Low power consumption and long battery life (6–10 years)
By adopting NB-IoT water metering, utilities can improve operational efficiency, reduce costs, and offer consumers greater transparency into their water usage.
Ultrasonic water meter accuracy is achieved through advanced sound-wave measurement technology, ensuring precise readings without mechanical components. By using ultrasonic signals to calculate water flow, these meters maintain consistent performance across a wide range of flow rates.
Unlike traditional mechanical meters, ultrasonic water meters have no moving parts, which eliminates wear and allows for high accuracy in both high and low-flow conditions. This makes them especially effective for leak detection and remote monitoring applications.
In residential, commercial, and industrial settings, ultrasonic water meter accuracy supports long-term stability, minimal maintenance, and reliable consumption data for billing and system optimization.
A LoRaWAN water meter is a smart metering device that uses Low Power Wide Area Network (LPWAN) technology to transmit water usage data over long distances with minimal power consumption. Designed for remote and hard-to-reach locations, it enables real-time monitoring without relying on traditional mobile networks.
One of the biggest advantages of a LoRaWAN water meter is its ultra-low energy use, supporting battery life of up to 8–10 years. It reduces the need for manual meter reading, helps detect leaks early, and cuts operational costs. These meters can be easily integrated into smart city platforms and utility monitoring systems.
Thanks to their reliable wireless communication and maintenance-free operation, LoRaWAN water meters are ideal for residential, commercial, and municipal water management, especially in regions with limited infrastructure.
R160 is a classification that shows how accurate a water meter is, especially at low and high flow rates.
An R160 water meter can measure a wide range of water usage — from small leaks to heavy consumption — with high precision. This makes it especially valuable for customers who care about accurate billing, leak detection, and smart water tracking.
Utilities and building managers prefer R160 meters because they reduce lost revenue from under-registration and help allocate water costs fairly.
The R-value is defined by international standards such as ISO 4064 and the MID directive, and a higher value like R160 means better performance.
Choosing a high-accuracy meter ensures better system efficiency and supports long-term water-saving strategies.
